Privacy Policy:
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CDL PROTECT “HORUS GPS”
SERVICE PROGRAM AND EUL AGREEMENT
Privacy Policy:
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Introduction
This Privacy Policy ("Policy") outlines the practices of CDL Protect ("we," "us," or "our") regarding the collection, use, disclosure, and protection of personal information when you ("you" or "user") access or use our products and services, including but not limited to our website horusgps.io, GPS tracking devices, and any associated applications (collectively, the "Services").
By purchasing and using our GPS tracking devices and Services, you acknowledge that you have read, understood, and agree to be bound by this Policy.
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1. Information We Collect
We are committed to collecting and using your information responsibly and in accordance with applicable laws.
1.1 Personal Information
We may collect personal information that can be used to identify you, including but not limited to:
Contact Information: Such as your full name, mailing address, email address, and telephone number.
Account Credentials: Usernames, passwords, security questions, and other authentication details necessary for account access.
Customer Support Communications: Records of your communications with our customer support team, including emails, chat logs, and call recordings.
1.2 Device and Location Information
To provide our Services effectively, we collect information related to your device and its usage, including:
GPS Data: Precise real-time and historical geolocation data transmitted from your GPS tracking devices.
Sensor Data: Data from device sensors, including but not limited to accelerometers, gyroscopes, temperature sensors, and other telemetry data.
Device Identifiers: Unique device identifiers such as serial numbers, hardware models, and software versions.
1.3 Payment Information
All payment transactions are processed securely through our third-party payment processor, Stripe. We may collect:
Payment Details: Information necessary to process payments, including credit or debit card numbers, expiration dates, and billing addresses. Please note that we do not store full payment card information on our servers.
1.4 Usage Data
We may collect information on how the Services are accessed and used, including:
Log Information: IP addresses, browser types, Internet Service Providers (ISP), referring/exit pages, operating system details, date/time stamps, and clickstream data.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience and gather information about how you use our Services.
2. Use of Information
We use the collected information for various legitimate business purposes, in compliance with applicable laws.
2.1 Provision of Services
Service Delivery: To facilitate the use of our GPS tracking devices and Services, including real-time location tracking and data analytics.
Account Management: To create, maintain, and secure your user account.
Customer Support: To provide technical assistance, respond to inquiries, and address any issues you may encounter.
2.2 Improvement and Development
Enhancement of Services: To analyze usage patterns and feedback to improve the functionality, performance, and user experience of our Services.
Research and Development: To develop new products, features, and services that may be of interest to you.
2.3 Legal Compliance and Protection
Regulatory Obligations: To comply with all applicable laws, regulations, legal processes, or enforceable governmental requests.
Enforcement of Policies: To enforce our Terms of Service and other agreements, including investigation of potential violations.
Protection of Rights: To protect the rights, property, or safety of CDL Protect, our users, or others.
2.4 Disclosure to Authorities
By using our Services, you acknowledge and agree that upon request from authorized officials such as law enforcement agencies, military authorities, or other governmental institutions, CDL Protect and Horus GPS may disclose any data requested by these officials without further notice to you.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:
3.1 Service Providers and Partners
Third-Party Vendors: We may disclose your information to trusted third-party vendors who perform services on our behalf, such as hosting providers, data analytics companies, marketing agencies, and customer support services.
Contractual Obligations: All third-party service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
3.2 Legal Requirements
Compliance with Laws: We may disclose your information if required to do so by law or in response to valid legal processes, such as subpoenas, court orders, or government demands.
Protection of Interests: We may disclose information when necessary to protect our legal rights, enforce our Terms of Service, or protect the rights, property, or safety of our employees, users, or others.
3.3 Business Transfers
Mergers and Acquisitions: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
Notification of Changes: We will notify you of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.
3.4 Aggregate and De-Identified Information
Statistical Analysis: We may share aggregated or de-identified information that cannot reasonably be used to identify you for purposes such as market analysis, research, or demographic profiling.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.
4.1 Security Measures
Encryption: All data transmitted between your device and our servers is encrypted using Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols.
Secure Storage: We store your information on secure servers protected by firewalls and access controls.
Access Restrictions: Access to personal information is restricted to authorized personnel who require it for their job functions.
4.2 Risk Management
Regular Audits: We conduct periodic security assessments and audits to identify potential vulnerabilities.
Incident Response Plan: We have established procedures to address data breaches, including prompt notification to affected users when required by law.
4.3 User Responsibilities
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Unauthorized Access: Notify us immediately of any unauthorized use of your account or any other breach of security.
Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
5.1 Retention Periods
GPS and Sensor Data: Retained for the duration of your active use of the Services and as necessary to comply with legal obligations or resolve disputes.
Account Information: Retained until your account is deleted or as required to comply with legal obligations.
Communication Records: Retained as necessary for quality assurance, legal compliance, and training purposes.
5.2 Data Deletion and Anonymization
Account Deletion: Upon your request, we will delete or anonymize your personal information, unless we are legally required or permitted to retain certain data.
Backup Systems: Deleted information may persist in backup copies for a reasonable period but will not be available to others.
6. Your Rights and Choices
You have certain rights concerning your personal information, subject to applicable laws.
6.1 Access and Correction
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You may request that we correct or update inaccurate or incomplete personal information.
6.2 Data Portability
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
6.3 Consent and Opt-Out
Marketing Communications: You may opt out of receiving promotional communications by following the unsubscribe instructions provided in the communication or by contacting us directly.
Cookies and Tracking Technologies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
6.4 Objection and Restriction
Right to Object: You may object to the processing of your personal information for direct marketing purposes or where we are relying on legitimate interests.
Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.
6.5 Automated Decision-Making
Rights Related to Automated Processing: We do not make decisions based solely on automated processing that produces legal effects concerning you.
6.6 Exercise of Rights
Contact Us: To exercise any of your rights, please contact us using the contact details provided in Section 10.
Verification: We may request specific information from you to confirm your identity.
7. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, including the United States, where our servers and central database are located.
7.1 Transfer Mechanisms
Adequacy Decisions: We ensure that data transfers are conducted in accordance with applicable data protection laws, including implementing Standard Contractual Clauses or relying on adequacy decisions where applicable.
Safeguards: We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Policy.
7.2 Consent to Transfer
Acknowledgment: By providing your personal information, you consent to its transfer, storage, and processing in countries outside of your country of residence, which may have different data protection rules than your country.
8. Children's Privacy
Our Services are intended for individuals who are at least 18 years old.
8.1 No Collection from Minors
Prohibition: We do not knowingly collect personal information from children under the age of 18.
Parental Responsibility: If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
8.2 Removal of Information
Deletion Requests: If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We reserve the right to modify this Policy at any time.
9.1 Notification of Changes
Material Changes: If we make material changes to this Policy, we will notify you by email or through a notice on our website prior to the change becoming effective.
Review Period: Your continued use of the Services after the effective date constitutes your acceptance of the amended Policy.
9.2 Access to Policy
Current Version: The most current version of the Policy will always be available on our website.
Historical Versions: Previous versions of the Policy can be obtained by contacting us.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
508-241-8080
Acknowledgment and Consent
By purchasing and using our GPS tracking devices and Services, you expressly acknowledge and agree to the following:
Data Collection and Transfer: Location data and other sensor data from your device will be collected, transmitted, and stored by CDL Protect and the Horus GPS Platform for the purposes outlined in this Policy.
Disclosure to Authorities: Upon request from authorized officials such as police, military, or other government institutions, CDL Protect and Horus GPS may disclose any data requested without further notice to you, to the extent permitted or required by law.
Payment Processing: Private data, including payment information, is not stored on our servers but is securely processed and stored by our payment processing merchant, Stripe, in accordance with their privacy policies.
Assumption of Risk: You assume all risks associated with the use of the Services, including but not limited to the risks of data interception, unauthorized access, or misuse of data, despite the security measures we have in place.
Disclaimers and Limitations of Liability
To the fullest extent permitted by applicable law:
No Warranties: The Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
Limitation of Liability: CDL Protect and its affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services.
Indemnification: You agree to indemnify, defend, and hold harmless CDL Protect, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees resulting from your violation of this Policy or your use of the Services.
Governing Law and Dispute Resolution
11.1 Governing Law
Jurisdiction: This Privacy Policy and any disputes arising out of or related to it or the Services shall be governed by and construed in accordance with the laws of [Insert Governing Jurisdiction], without regard to its conflict of law principles.
11.2 Dispute Resolution
Arbitration: Any dispute, claim, or controversy arising out of or relating to this Policy or the breach, termination, enforcement, interpretation, or validity thereof shall be settled by confidential arbitration in accordance with the rules of the [Insert Arbitration Association], and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Venue: The arbitration shall be conducted in [Insert Location].
Exceptions: Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or restrain infringement of our intellectual property rights.
Miscellaneous
12.1 Severability
Invalid Provisions: If any provision of this Policy is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.
12.2 Entire Agreement
Complete Understanding: This Policy, along with our Terms of Service, constitutes the entire agreement between you and CDL Protect regarding the use of your personal information.
12.3 No Waiver
Failure to Enforce: Our failure to enforce any right or provision of this Policy will not be considered a waiver of those rights.
12.4 Assignment
Transfer of Rights: We may assign our rights and obligations under this Policy to any affiliate or in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
Final Provisions
Your trust is important to us, and we are committed to safeguarding your personal information. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the information we collect.
If you do not agree with any provisions of this Privacy Policy, you should not use our Services.
Data Protection Commitment
We are dedicated to:
Legal Compliance: Adhering strictly to all applicable data protection and privacy laws.
Transparency: Providing clear and comprehensive information about our data practices.
User Empowerment: Respecting your rights and choices regarding your personal information.
Continuous Improvement: Regularly updating our security measures to protect your information.
Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy in its entirety.